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Faqs

1 . When will I receive a tracking number?

Once your order will be dispatched from our warehouse, you will receive a confirmation email and an SMS containing a link to track your order.

2 . I tried to order from your website, but it didn't go through?

It may not have processed because of technical difficulties. We will urge you to try after some time.

3 . Your website is not loading.

It may have happened because of an unstable internet connection from your end. Please check after a few minutes or use a different browser.

4 . Amount has already been debited from my bank A/C but I am still yet to receive any order details?

Your order may not have received or captured in our system. In this scenario, the total amount will be refunded to your A/C in the next 6-7 days.

5 . Where do I send my queries to ?

You can send your queries or complaints to [email protected]. For every warranty and service-related issues, you can call "Customer Helpline Service" at 9699605595.

6 . Where do I send my B2B related queries to?

Mail all your B2B related queries to [email protected] 

7 . What are the Payment Options available?

You can choose any of these payment options as given below:

  • Credit/Debit Card Payment
  • Net Banking
  • Wallets: Paytm, FreeCharge, Payzapp
  • UPI/QR